Experiencing Discomfort: If you come with a specific dental issue, such as pain or sensitivity, we will address this immediately. Our primary focus will be on alleviating your discomfort, followed by a discussion of your broader dental needs.
Routine Visit: If you’re a new patient without immediate dental concerns, your first visit will typically involve a cleaning by one of our skilled hygienists. This will also include an exam and possibly X-rays. Our dentists will discuss any dental concerns or questions you might have.
We accept a variety of PPO insurance plans and participate in Connecticut’s Child Husky Program. We recommend contacting our office with your specific insurance details for more information.
At a minimum, you should have professional dental cleanings twice a year. However, depending on your oral health, more frequent cleanings might be necessary.
You should brush your teeth twice a day for two minutes each session, ideally using an electric toothbrush. Flossing should be done correctly at least 2-3 times a week. Our team can demonstrate the proper techniques during your visit.
We stand out in two significant ways. Firstly, we have an in-depth understanding of various insurance policies to maximize your benefits. Secondly, our philosophy is heavily focused on preventive care, aiming to keep your natural teeth healthy and avoid extensive treatments.
While we complete most dental procedures in-house, some specialized treatments may be referred to experts in the surrounding Wellington and Ellington areas.
It’s best to wait a few hours after a filling, especially if you’ve been under anesthesia. You might experience cold sensitivity on the treated teeth for a few weeks, but this should gradually subside.
No, the membership fee is not refundable due to the significant discounts provided on services.
It’s your responsibility to reschedule. Please refer to our office policy regarding no-shows and cancellations.
You can log in to your Member Portal to check the status of each account member.
Yes, you can update your billing information by logging into your Member Portal and selecting “Edit Your Payment Method”.
The membership renews each yearly anniversary and you must be present to allow it to continue otherwise the membership automatically cancels.
When you sign up for our Club Membership, you’ll only pay the Lifetime Activation fee. This fee includes your first month’s membership dues, making the initiation process both simple and affordable.
Yes, your oral health savings plan must be paid on an annual basis for each member of the plan
To sign up, you’ll need to provide some basic information including an email address for receipts, a credit or debit card for payments, and your full name, address, phone number, and date of birth.
For any additional questions or clarifications, feel free to reach out to us at Tolland Hill Family Dental. Our team is dedicated to providing you with all the necessary information and support for a smooth and informed dental care experience.